Working with Jennifer on Online Reputation Management has been smooth and easy. She provides fast, relevant and impactful responses which have assisted with website positioning and exposure. She takes the worry out of managing multiple review channels.

Jennifer managed the Online Reputation for approx. 90 of our hotels. She gave valuable time back to our Hotel Managers and became a trusted part of our team. Her sales and operations experience allow her to work autonomously while recognizing those sensitive situations which require more input from hotel management. Jennifer’s management responses elevate overall sentiment. She represented our hotels in such a professional manner that it even assisted in our employee recruitment!

Jennifer is a savvy hotelier. I’ve had the pleasure of working with her on multiple hotel projects over the past 10 years. She is dedicated, innovative and always keeps to her promised time-line. Most importantly, she sets measurable goals and is results driven.